Training and Consulting
- Automotive training
- Resource consulting
- CE3
You're exposed.
With every transaction, with every car sold, your dealership and its long-term growth are at risk without absolute adherence to state and federal laws. Resource Automotive, the industry pioneer, works hands-on with your personnel to replace regulation with the education to achieve total compliance in sales and financing.
Courses can be tailored to address a dealer's individual business needs and to challenge all skill levels. We continually review new technology, legislation and its impact on the retail automobile industry.
Courses offered include:
- Management programs
- Finance & insurance
- Consulting services
- Customer centered selling
- Fixed operations
Our programs are comprehensive and our methodology is time-tested and complete with certification upon satisfactory completion of the course(s).
Training methodology
We utilize a highly effective and interactive adult-learning model, Guided Discovery. Through group discussion, role-play and performance evaluation, participants solve real-life problems affecting sales performance. Guided Discovery allows us to transfer knowledge and skills through a process that brings about measurable performance improvement in relation to needs.
Certification
Training programs designed and conducted by Resource Automotive include participant Performance Evaluation Forms (PEF) that are used throughout the course and for participant certification upon satisfactory completion of the course. Participants who achieve minimum certification requirements have demonstrated their ability to perform the skills they learned during the course. If participants are unable to meet skill requirements, they are not certified.
Corporate universities
We can establish a corporate university for any automobile dealer. Corporate universities tailored to a dealer's specific training needs and goals have proven to increase productivity and efficiency of current and future employees as well as creating "bench strength" in key positions. A Corporate university unifies the dealership training by ensuring that its design and materials are consistent with the dealership's overall mission and vision. Our mission is to increase the professionalism, performance and profitability of the dealership group by providing comprehensive training resources focused on professional development and career opportunities for its employees.
Programs
All of our training programs are customer centered, and designed around industry best practices. We can help teach dealers and their employees how to present products and services that best meet their customers' requirements. The techniques learned by, sales and operations personnel compliment each other and strengthen the overall program. Courses can be tailored to address a dealer's individual business needs and to challenge all skill levels. We continuously review new technology, legislation and the impact on the retail automobile industry.
Resource Automotive - Specialty services to generate additional profit opportunities
Resource Automotive - Automotive training targeting total compliance
| Contact: | Mike Frosch |
| Email: | mike.frosch@us.thewg.com |
| Telephone: | 312.356.3010 |
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