Resource Automotive: Automotive Training targeting Total Compliance

The skills set to achieve.

Through the development and implementation of customized consulting solutions, Resource Automotive gives manufacturers, distributors and their dealers the skill sets to achieve the outcomes they desire.

With the resources to affect measurable positive impact within all levels of your organization, coupled with an extensive collection of established improvement tools, including assessments and reporting systems with tracking capabilities, we drive your team to an award winning level of performance.

Our implementation specialists are not contractors, but employees located in most major US markets, giving us the edge to accommodate national programs. Our 40-plus years of experience means you benefit from global market intelligence with the proven ability to deliver process improvement and immediate results.

With integrity, quality and consistency, Resource Consulting gives you the tools to successfully manage change in your organization.

• Departmental process improvement with a focus on ROI
• Maximize fixed operations results
• Improve lease customer retention
• Analyze appraisal effectiveness and reconditioning costs
• Leverage customer feedback to build sales loyalty
• Assess “sell-it-right, deliver-it-right and fix-it-right”
• Conduct behavioral skills training
• Assess CSI or customer loyalty criteria