Company Overview

The Warranty Group - Customised programs designed by you

First Extended


First Extended
First Extended offers a broad menu of products for new and used automobiles, recreational vehicles, motorcycles and power sports, as well as certified pre-owned programs and pre-paid vehicle maintenance plans, backed by the most experience in the industry in dealer obligor programs.

We¡¯ve simplified the process of establishing your own service and maintenance programs by providing all the required materials and documents, as well as contractual liability insurance. Our strategy is simple - we provide the tools, you retain the premium.

First Extended was first to introduce service contracts in 1974, and now has nearly 40 years of administrative expertise. That experience continues to accumulate. With over two million contracts in force, we efficiently handle more than a half-million claims annually.

Here are just some of the features of the First Extended program:

  • Immediate cash flow ¡ª unlike traditional service contract programs, you hold the cash, providing financial leverage and investment income potential.
  • Superior loss control ¡ª our superior administrative capabilities protect your capital.
  • Management reporting ¡ª our reporting suite provides real time data for enrollment, claims, cancellations and cash flow and reserve analysis.
  • World class claims administration ¡ª our claims infrastructure assures customer satisfaction.
  • Industry leading account oversight ¡ª from the field to the home office, we are your program partner
  • Backed by Virginia Surety Company, Inc. ¡ª rated ¡°A-¡± Excellent by A.M. Best Company
  • Lender compliant ¡ª accepted by all major manufacturers and financial institutions
  • Robust product offering ¡ª from service contracts to GAP, our product offerings are designed to provide what you need, when you need it.
  • Unit of The Warranty Group, Inc. ¡ª The Warranty Group is a global company with 1800 employees doing business in 33 countries around the globe.
  • $5 billion in assets ¡ª our global company generates almost $2B in gross revenues

Leadership, stability, and financial strength make First Extended the first choice of leading dealers nationwide. If you¡¯re looking for a way to leverage your service contract sales, call First Extended today.

Dealers, for more information, please contact...
Contact: John Luckett
Telephone: 866.898.8245

For customers wishing to make a claim, click here.